Photo & Video Upload Terms

Last updated: 2 June 2026

1. About these terms

These Photo & Video Upload Terms ("Upload Terms") govern the images, videos, and other media (together, "Content") that you submit to us through our photo and video upload tool, by email, by message, or by any other means, in connection with a valuation, quote, or potential sale of your motorhome or campervan ("Vehicle").

The upload tool and these Upload Terms are operated by Grasscroft Associates Limited, a company registered in England and Wales (Company No. 13678571), trading as "Motorhome Pig®", with its registered office at 501 Middleton Road, Chadderton, Oldham, England, OL9 9LY ("we", "us", "our", or the "Company").

These Upload Terms are specific to the Content you upload. They sit alongside, and should be read together with, our general Terms & Conditions and our Privacy Policy. Where these Upload Terms conflict with our general Terms & Conditions in relation to Content, these Upload Terms take precedence for that Content. By uploading or otherwise submitting Content to us, you confirm that you have read, understood, and agree to these Upload Terms.

2. Why we ask for your photos and videos — valuation first

We ask for photos and videos so that we can assess and value your Vehicle and provide you with a quote or an indication of what we believe it could sell for. At the point you upload Content, this is the only purpose for which we use it: to look at the condition, specification, and presentation of your Vehicle in order to give you an informed valuation.

Uploading Content to us does not put your Vehicle up for sale and does not place any advertisement live. It does not commit you to selling, and it does not commit us to advertising your Vehicle.

3. Advertising your Vehicle — only if you instruct us

We will only publish your Content as part of an advertisement for your Vehicle if and when you enter into a separate Vehicle Brokerage Agreement with us instructing us to market and broker the sale of your Vehicle.

If you do go on to sign a Vehicle Brokerage Agreement, you agree that we may publish, display, and use your Content as part of the listing and marketing of your Vehicle, including on our Website, on third-party advertising platforms (for example Auto Trader and eBay), in social media and other paid or organic marketing, and in printed or digital marketing materials. This advertising use is in addition to the valuation use described above and continues for as long as your Vehicle is being marketed by us (and, for archival, evidential, and historical purposes, afterwards).

4. The licence you grant us

By uploading or submitting Content to us, you grant us a worldwide, irrevocable, perpetual, non-exclusive, royalty-free, fully paid-up, transferable, and sub-licensable licence to host, store, copy, reproduce, adapt, crop, resize, retouch, watermark, edit, combine with other material, publish, display, distribute, transmit, and otherwise use the Content for the purposes set out in these Upload Terms, namely:

• Valuation and assessment of your Vehicle, and our internal records relating to that valuation; and
• Marketing and advertising your Vehicle, where you have instructed us under a Vehicle Brokerage Agreement, across any media and channels now known or later developed.

This licence is granted to enable us to provide our valuation and brokerage services to you and to operate and promote our business. It survives the deletion of your account, the expiry or termination of any Vehicle Brokerage Agreement, and the sale or non-sale of your Vehicle, to the extent reasonably necessary for our legitimate business, archival, evidential, legal, and regulatory purposes. We may continue to hold copies of Content within backups, advertising platforms, and third-party caches that are outside our direct control even after we have removed it from active use.

You retain ownership of, and all intellectual property rights in, your Content. The licence above does not transfer ownership to us; it permits us to use your Content as described.

5. Your promises about the Content you upload

By uploading or submitting Content to us, you represent, warrant, and undertake that:

• Ownership and rights. You own the Content, or you otherwise have all the rights, licences, consents, and permissions necessary to upload it and to grant us the licence set out in these Upload Terms. If the photos or videos were taken by someone else (for example a professional photographer or a previous advertiser), you confirm you have the right to use them and to allow us to use them.
• No personal or confidential information. The Content does not contain any personal, private, sensitive, or confidential information. In particular, before uploading you must remove or ensure the Content does not show documents, paperwork, log books, V5C registration documents, invoices, bank or card details, passwords, addresses, correspondence, screens, or anything else that identifies you or any other person, and the Content should show the Vehicle rather than people.
• No third parties without consent. The Content does not feature any identifiable individual (such as family members, neighbours, or bystanders) unless you have their consent for the Content to be used as described in these Upload Terms; and it does not show other people's property, premises, or possessions in a way that infringes their rights or privacy.
• Accuracy. The Content is a genuine, accurate, and not misleading representation of the actual Vehicle you are asking us to value or sell, and has not been digitally altered to conceal damage, defects, or material features.
• Lawful and non-infringing. The Content is lawful and does not infringe the intellectual property, privacy, data protection, or other rights of any third party, and does not contain anything unlawful, defamatory, obscene, or otherwise objectionable.

You agree to indemnify us against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with any breach by you of the promises in this section.

Please double-check before you upload. If you spot anything in a photo or video that shows personal information or another person, please retake or remove it before submitting. If you have already uploaded something you would like removed, contact us using the details below and we will help.

6. Personal information and data protection

We are the data controller for any personal data contained in or associated with the Content (for example the location metadata in an image file, or any person who happens to appear in it). We process such data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our lawful bases for processing Content are:

• Performance of a contract / steps prior to a contract — to value your Vehicle and respond to your enquiry, and, where you instruct us, to market your Vehicle under a Vehicle Brokerage Agreement; and
• Our legitimate interests — to operate, evidence, promote, and improve our valuation and brokerage services, and to keep records of valuations and listings.

We ask you not to include other people's personal data in your Content. If Content you upload does contain another person's personal data, you confirm you have a lawful basis to share it with us for the purposes described here.

Retention. If you do not go on to instruct us under a Vehicle Brokerage Agreement, we will keep your Content only for as long as is reasonably necessary for the valuation, for our records, and for our legitimate business purposes, after which it will be deleted or archived in line with our data retention practices. If you do instruct us, we will retain your Content for as long as we are marketing your Vehicle and thereafter for archival, evidential, accounting, legal, and regulatory purposes.

You have rights over your personal data, including the right to access, correct, or request deletion of it. Full details of how we handle personal data, the retention periods we apply, the third parties we share data with, and how to exercise your rights are set out in our Privacy Policy.

7. How we store and process your Content

Content you upload is stored securely with our cloud hosting and content-delivery providers and may be processed (for example resized, compressed, transcoded, or converted between formats) so that it can be displayed efficiently and used for valuation and, where applicable, advertising. Some of these providers may store or process data outside the UK; where they do, we put appropriate safeguards in place as described in our Privacy Policy.

8. Removing or withdrawing your Content

You can ask us to remove your Content at any time by contacting us using the details below. We will remove it from active use within a reasonable period. Please note that:

• we may retain copies as part of our backups, internal records, and for legal, evidential, and regulatory purposes;
• once Content has been published to third-party advertising platforms or shared on social media, copies may persist on those platforms, in their caches, or in search-engine results outside our control, and we cannot guarantee their immediate or complete removal; and
• removal does not affect the lawfulness of any use of the Content before removal, nor any use we are required or permitted to continue for legal or evidential reasons.

9. Our rights over Content

We are not obliged to use, value, publish, or retain any Content. We may, at our discretion and without notice, decline, remove, or refuse to publish any Content — for example where it does not meet our quality or content standards, where we believe it breaches these Upload Terms, or where it contains personal information or third-party material. We may also moderate, crop, or edit Content for quality and presentation.

10. Liability

Nothing in these Upload Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law. Subject to that, we are not liable for any loss or damage arising from your failure to remove personal or third-party information from Content before uploading it, or from any breach by you of these Upload Terms.

11. Changes to these Upload Terms

We may update these Upload Terms from time to time by posting the revised version on our Website with an updated "Last updated" date. The version in force at the time you upload Content applies to that upload. We encourage you to review these Upload Terms before uploading.

12. Governing law and jurisdiction

These Upload Terms are governed by the laws of England and Wales, and any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this clause affects your statutory rights as a consumer.

13. Contact us

If you have any questions about these Upload Terms, or you would like us to remove Content you have uploaded, please contact us:

• Email: hello@motorhomepig.com
• Phone: 07701 412880
• Registered Office: Grasscroft Associates Limited, 501 Middleton Road, Chadderton, Oldham, England, OL9 9LY
• Company Number: 13678571