Terms & Conditions

Last updated: 18 February 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.motorhomepig.com (the "Website") and all related services provided by Grasscroft Associates Limited, a company registered in England and Wales (Company No. 13678571), trading as "Motorhome Pig®", "Sell My Motorhome Yorkshire", and "Countryside Motorhomes", with its registered office at 501 Middleton Road, Chadderton, Oldham, England, OL9 9LY ("we", "us", "our", or the "Company").

By accessing or using the Website, creating an account, submitting an enquiry, making an offer, booking a viewing appointment, requesting a valuation, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or our services.

These Terms should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal data.

2. Definitions

In these Terms, the following definitions apply:

• "Buyer" means any individual who browses listings, creates a buyer account, submits an enquiry, makes an offer, books a viewing appointment, or otherwise uses the Website with the intention of purchasing a motorhome or campervan.
• "Seller" means any individual who engages us to broker the sale of their motorhome or campervan under a separate Vehicle Brokerage Agreement.
• "Vehicle Brokerage Agreement" means the separate written agreement entered into between the Seller and the Company governing the terms of the brokerage arrangement, including commission, exclusivity, and contract duration.
• "Listing" means an advertisement for a motorhome or campervan published on the Website.
• "Services" means all services provided by us, including but not limited to motorhome brokerage, marketing, buyer-seller facilitation, valuation requests, viewing arrangements, and the operation of the Website.
• "User" means any person who accesses or uses the Website, whether as a Buyer, Seller, or casual visitor.
• "Account" means a registered user account on the Website, whether a Buyer account or a Seller dashboard account.

3. Our Services

3.1 Brokerage Model

Motorhome Pig® operates as a motorhome and campervan brokerage. We act solely as an intermediary and introducing agent between private Sellers and prospective Buyers. We do not purchase vehicles ourselves, nor do we take ownership or possession of any vehicle at any time. All sales facilitated through our platform are private sales between the Seller and the Buyer.

3.2 What We Do

Our services include, but are not limited to:

• Marketing and advertising motorhomes and campervans on behalf of Sellers
• Creating and publishing vehicle listings on our Website and across third-party advertising platforms
• Handling buyer enquiries, information requests, and offers
• Arranging and facilitating viewing appointments between Buyers and Sellers
• Negotiating sale prices on behalf of Sellers
• Providing valuations and quotes for Sellers considering our service
• Operating buyer and seller account dashboards

3.3 What We Do Not Do

We expressly do not:

• Purchase, own, or take possession of any vehicle
• Guarantee the sale of any vehicle or a specific sale price
• Guarantee the condition, history, mileage accuracy, or roadworthiness of any vehicle
• Provide finance, insurance, or warranty products (though we may refer you to third parties)
• Act as a party to the sale transaction between Buyer and Seller
• Accept liability for any disputes arising from the sale or condition of a vehicle

4. Eligibility

To use our Website and Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Be resident in the United Kingdom (our services are primarily aimed at UK-based buyers and sellers)
• Provide accurate, current, and complete information when required

5. User Accounts

5.1 Buyer Accounts

You may create a Buyer account to access additional features, including saving listings to a wishlist, tracking your enquiries and offers, managing viewing appointments, and setting search preferences. When registering, you must provide your full name, email address, telephone number, and a password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

5.2 Seller Accounts

Seller dashboard accounts are created when a Seller enters into a Vehicle Brokerage Agreement with us. Sellers access their dashboard via a secure login (email and password or magic link). The seller dashboard allows Sellers to view their contract details, manage listing information, respond to offers, and track appointment requests.

5.3 Account Security

You must not share your account credentials with any third party. You must notify us immediately at hello@motorhomepig.com if you suspect any unauthorised access to or use of your account. We are not liable for any loss or damage arising from your failure to comply with this obligation.

5.4 Account Termination

We reserve the right to suspend or terminate any account at our sole discretion, without prior notice, if we reasonably believe you have breached these Terms, provided false information, or used the Website in a manner that is harmful, fraudulent, or disruptive.

6. Buyer Terms

6.1 Browsing and Enquiries

Buyers may browse vehicle listings on the Website without creating an account. To submit an information request, make an offer, or book a viewing appointment, Buyers must provide their name, email address, and telephone number. This information is used to facilitate communication between us and the Buyer, and between the Buyer and the Seller where appropriate.

6.2 Information Requests

When you submit an information request about a listing, we will use reasonable efforts to obtain the requested information from the Seller and relay it to you. We do not guarantee the accuracy, completeness, or timeliness of any information provided by Sellers.

6.3 Offers

Offers submitted through the Website are non-binding expressions of interest unless and until a formal agreement is reached between the Buyer and the Seller. We will communicate offers to the relevant Seller, but we do not guarantee that any offer will be accepted or that a sale will be completed.

6.4 Viewing Appointments

When you book a viewing appointment, we will arrange for you to view the vehicle at the Seller's location at a mutually convenient time. You acknowledge that:

• Viewings take place at the Seller's premises, not at our offices
• You attend viewings at your own risk
• We are not responsible for your safety during travel to or from, or at, the viewing location
• You should exercise your own judgement and, if appropriate, arrange an independent mechanical inspection before committing to purchase

6.5 Wishlists and Preferences

Registered Buyers may save listings to a wishlist and set search preferences. This data is stored in your account and may be used to send you personalised notifications about matching vehicles, subject to your marketing preferences.

6.6 Buyer Due Diligence

It is the Buyer's sole responsibility to conduct all necessary due diligence before purchasing any vehicle. This includes, but is not limited to, verifying the vehicle's condition, service history, MOT status, mileage, outstanding finance, and legal title. We strongly recommend that Buyers arrange an independent vehicle inspection by a qualified mechanic before completing any purchase. We accept no liability for any loss, damage, or claim arising from a Buyer's failure to conduct adequate due diligence.

7. Seller Terms

7.1 Vehicle Brokerage Agreement

Sellers who wish to list their motorhome or campervan with us must enter into a separate Vehicle Brokerage Agreement. That agreement governs the specific terms of our engagement, including but not limited to:

• Exclusivity and contract duration (initial 90-day term with rolling monthly renewal)
• Return price and commission structure
• Seller warranties regarding ownership, condition, and title
• Obligations regarding vehicle maintenance, insurance, and availability for viewings
• Termination provisions and associated fees
• Circumvention protections

In the event of any conflict between these Terms and the Vehicle Brokerage Agreement, the Vehicle Brokerage Agreement shall prevail in relation to the Seller's engagement with us.

7.2 Seller Dashboard

Sellers are provided with access to a dashboard where they can view their contract details, manage listing information (including descriptions, features, and documentation), review offers from prospective buyers, request price changes, and track appointment requests.

7.3 Seller Information Accuracy

Sellers are responsible for ensuring that all information provided about their vehicle is true, accurate, complete, and not misleading. This includes information about the vehicle's make, model, year, mileage, condition, service history, features, and any known defects. We rely on the accuracy of this information when marketing the vehicle to prospective Buyers.

8. Vehicle Listings

8.1 Listing Accuracy

While we take reasonable care to ensure that vehicle listings on our Website are accurate, all listing information is provided by the Seller and we do not independently verify it. Listings are provided for informational purposes only and do not constitute an offer to sell. Prices, specifications, and availability are subject to change without notice.

8.2 Images

Vehicle images displayed on the Website are photographs of the actual vehicles. However, colours and details may appear differently on screen depending on your device settings. Images should be treated as indicative only. We recommend viewing the vehicle in person before making any purchasing decision.

8.3 No Guarantee of Availability

The presence of a listing on the Website does not guarantee that the vehicle is still available for sale. Vehicles may be sold, withdrawn, or have their status changed at any time.

9. Fees and Payments

Our brokerage commission is payable by the Seller in accordance with the Vehicle Brokerage Agreement. Buyers are not charged any fee by Motorhome Pig® for using the Website, submitting enquiries, making offers, or booking viewing appointments.

The sale transaction (including the transfer of funds) takes place directly between the Buyer and the Seller. We do not handle purchase funds, act as an escrow, or process payments for vehicle purchases.

10. Intellectual Property

The trade mark "Motorhome Pig®" and associated logos are registered trade marks of Hathershaw Associates LLC, used under licence by Grasscroft Associates Limited.

The trading names "Sell My Motorhome Yorkshire" and "Countryside Motorhomes" are used by Grasscroft Associates Limited.

The Website platform, software, database, design, and associated intellectual property are owned by Hathershaw Associates LLC and licensed to Grasscroft Associates Limited.

All other content on this Website, including but not limited to text, graphics, images, audio clips, digital downloads, and data compilations, is owned by or licensed to Grasscroft Associates Limited or Hathershaw Associates LLC, and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You must not use any trade marks, trading names, branding, or Website content without our prior written permission.

11. User Conduct

When using the Website and our Services, you agree not to:

• Provide false, misleading, or inaccurate information
• Impersonate any person or entity
• Use the Website for any unlawful purpose or in violation of any applicable local, national, or international law or regulation
• Attempt to gain unauthorised access to any part of the Website, other accounts, or our systems
• Interfere with or disrupt the Website, servers, or networks connected to the Website
• Contact Sellers or Buyers directly in an attempt to circumvent our brokerage services or avoid commission obligations
• Submit spam, unsolicited advertising, or promotional material
• Harvest or collect personal information of other users

12. Third-Party Links and Services

The Website may contain links to third-party websites, services, or content that are not owned or controlled by us. This includes links to our blog (hosted on WordPress), social media profiles (Facebook, Instagram, YouTube), and other external resources. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party websites is at your own risk and subject to the terms and conditions and privacy policies of those websites.

13. Disclaimer of Warranties

The Website and our Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, we do not warrant that:

• The Website will be available at all times, uninterrupted, or error-free
• The information on the Website is accurate, reliable, or current
• Any defects or errors in the Website will be corrected
• The Website is free from viruses or other harmful components
• Any vehicle listed on the Website is in the condition described or free from defects
• A sale will be achieved for any listed vehicle

14. Limitation of Liability

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunity, or goodwill, arising out of or in connection with your use of, or inability to use, the Website or our Services.
• Our total aggregate liability to you for all claims arising out of or in connection with these Terms or your use of the Website shall not exceed the greater of (a) the amount you have paid to us in the 12 months preceding the claim, or (b) one hundred pounds sterling (£100).
• We are not liable for the condition, quality, safety, legality, or any other aspect of any vehicle listed on the Website. Our role is solely as a broker and introducing agent.
• We are not liable for any acts, omissions, representations, or warranties made by any Seller or Buyer, or for any disputes arising between Sellers and Buyers.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Grasscroft Associates Limited, its directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Website or Services
• Your breach of these Terms
• Your violation of any applicable law or regulation
• Any information you provide that is false, misleading, or inaccurate
• Any dispute between you and another User (whether Buyer or Seller) regarding a vehicle transaction

16. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Website, you consent to the collection and use of your data as described in the Privacy Policy.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

17. Cookies and Analytics

The Website uses cookies and similar technologies. We use a cookie consent management platform (CookieYes) to obtain your consent before placing non-essential cookies.

We use PostHog for product analytics, error tracking, and session replay. Before you consent to analytics cookies, PostHog operates in a cookieless mode that captures anonymous usage events and error reports using server-side hashing, without storing any cookies or data in your browser. This allows us to detect and fix technical errors (such as broken pages or failed form submissions) regardless of your cookie preferences. If you consent to analytics cookies, PostHog switches to cookie-based tracking for more detailed analytics and session replay. All form inputs are masked in session replays to protect your personal data.

Full details of the cookies we use and how you can manage them are set out in the Cookies section of our Privacy Policy.

18. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time by posting the revised Terms on the Website with an updated "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If we make material changes to these Terms, we will endeavour to provide notice through the Website or by email where appropriate.

19. Termination

We may terminate or suspend your access to the Website and Services, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website ceases immediately.

All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this clause affects your statutory rights as a consumer under applicable UK consumer protection legislation.

21. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable whilst preserving its original intent.

22. Entire Agreement

These Terms, together with the Privacy Policy and (where applicable) the Vehicle Brokerage Agreement, constitute the entire agreement between you and Grasscroft Associates Limited regarding your use of the Website and Services, and supersede all prior agreements, understandings, and arrangements between you and us, whether oral or written.

23. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by us.

24. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government action, power failure, internet or telecommunications failure, or industrial disputes.

25. Complaints

If you have a complaint about our Website or Services, please contact us in the first instance so that we can try to resolve the matter:

• Email: hello@motorhomepig.com
• Phone: 07701 412880
• Post: Grasscroft Associates Limited, 501 Middleton Road, Chadderton, Oldham, England, OL9 9LY

26. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@motorhomepig.com
• Phone: 07701 412880
• Registered Office: Grasscroft Associates Limited, 501 Middleton Road, Chadderton, Oldham, England, OL9 9LY
• Company Number: 13678571